Your account and payment help

Jimmy Davis avatar Katie Shellard avatar Hayley Joseph avatar
21 articles in this collection
Written by Jimmy Davis, Katie Shellard, and Hayley Joseph

Do I still get the 14 day free trial if I sign up with a friend's referral link?

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Written by Katie Shellard
Updated over a week ago

Do I need the Fiit device for the 14 day trial?

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Written by Katie Shellard
Updated over a week ago

How do I cancel my free trial?

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Written by Katie Shellard
Updated over a week ago

What happens when my free trial ends?

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Written by Katie Shellard
Updated over a week ago

Why do I need to add my card details for a free trial?

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Written by Katie Shellard
Updated over a week ago

What's included in the 14 day free trial?

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Written by Katie Shellard
Updated over a week ago

I joined Fiit via the partnership with Hussle, what's the deal?

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Written by Katie Shellard
Updated over a week ago

Can I upgrade from the Fiit device Lite to the Fiit device?

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Written by Katie Shellard
Updated over a week ago

How do I upgrade my membership?

Hayley Joseph avatar
Written by Hayley Joseph
Updated over a week ago

How do I connect Fiit to Apple Health?

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Written by Katie Shellard
Updated over a week ago

How do I get Fiit Premium?

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Written by Katie Shellard
Updated over a week ago

How do I switch my membership from Premium to free?

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Written by Katie Shellard
Updated over a week ago

Can I get a refund if I cancel my membership?

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Written by Katie Shellard
Updated over a week ago

How do I return my Fiit mat or Fiit bottle?

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Written by Katie Shellard
Updated over a week ago

How do I cancel my membership?

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Written by Katie Shellard
Updated over a week ago

How can I update my personal information?

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Written by Katie Shellard
Updated over a week ago

I haven't received my refund

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Written by Jimmy Davis
Updated over a week ago

How do I change my password?

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Written by Katie Shellard
Updated over a week ago

How can I find out when my renewal date is?

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Written by Katie Shellard
Updated over a week ago

How can I update my email preferences?

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Written by Katie Shellard
Updated over a week ago

Will my plan automatically renew at the end of each month / quarter / year?

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Written by Katie Shellard
Updated over a week ago