Your membership automatically renews at the end of your subscription period. You can find your renewal date and payment information in the MyFiit / Profile section of the app. To avoid any unwanted charges, we recommend cancelling the subscription a minimum of 72 hours before your renewal date.
If you want to cancel your membership for any reason, you can do so at any time following these steps.
If you have experienced any technical difficulties that have meant you were not able to use the app, please contact the team.
Refunding the Fiit Tracker
If you ordered the Fiit Tracker and change your mind within 14 days, you are entitled to a full refund if you have not used the product. Your refund will be processed once we receive your returned Fiit Tracker. After 14 days or if you have used the product, we are not able to offer a refund.