Your account and payment help

Jimmy Davis avatar Katie Shellard avatar Hayley Joseph avatar
21 articles in this collection
Written by Jimmy Davis, Katie Shellard, and Hayley Joseph

Do I still get the 14 day free trial if I sign up with a friend's referral link?

Katie Shellard avatar
Written by Katie Shellard
Updated this week

Do I need the Fiit device for the 14 day trial?

Katie Shellard avatar
Written by Katie Shellard
Updated this week

How do I cancel my free trial?

Katie Shellard avatar
Written by Katie Shellard
Updated this week

What happens when my free trial ends?

Katie Shellard avatar
Written by Katie Shellard
Updated this week

Why do I need to add my card details for a free trial?

Katie Shellard avatar
Written by Katie Shellard
Updated this week

What's included in the 14 day free trial?

Katie Shellard avatar
Written by Katie Shellard
Updated this week

I joined Fiit via the partnership with Hussle, what's the deal?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

Can I upgrade from the Fiit device Lite to the Fiit device?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How do I upgrade my membership?

Hayley Joseph avatar
Written by Hayley Joseph
Updated over a week ago

How do I connect Fiit to Apple Health?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How do I get Fiit Premium?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How do I switch my membership from Premium to free?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

Can I get a refund if I cancel my membership?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How do I return my Fiit mat or Fiit bottle?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How do I cancel my membership?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How can I update my personal information?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

I haven't received my refund

Jimmy Davis avatar
Written by Jimmy Davis
Updated over a week ago

How do I change my password?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How can I find out when my renewal date is?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

How can I update my email preferences?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago

Will my plan automatically renew at the end of each month / quarter / year?

Katie Shellard avatar
Written by Katie Shellard
Updated over a week ago