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I'm having trouble logging in
I'm having trouble logging in
Hayley Joseph avatar
Written by Hayley Joseph
Updated over a week ago

Logging in to the mobile app

To get logged in, simply request a One Time Log In Link from the log in screen on both iOS and Android devices. The link will be sent to your email address.

Check out this article for full instructions.

I have not received my log in link email

If you have requested a link, it should arrive in your email inbox within a few minutes, if not we suggest checking your junk folder.

We also recommend checking the email address has been entered correctly (no spaces before & after your email address, typo's etc), and it is the same email address you used to join a subscription.

If you have still not received a link, reach out to [email protected] who will be able to help.

Logging into the tv app

Need help logging in to our TV app?

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