Earning spins
Earn one spin a day in our all new Burn to Earn feature launching to all UK and Ireland customers (excludes Isle of Man, Jersey and Guernsey).
We've kept it pretty simple:
Burn that energy, earn a spin and get rewarded.
That's right, take a class and be rewarded with a free spin on our (bike) wheel!
We'll let you know whether you've qualified for a spin after a workout. Look out for the yellow 'You've earned a spin' banner.
Keep reading below to find out what classes earn spins for your particular account.
Free members
Take any group class or free taster class to earn a spin
1 spin per day
Eligible for Standard/ Tier 1 prizes
Unlimited members, those on any type of Free Trial or Only Plans subscription
(Incl. Vitality customers, lifetime members, The Gym Group customers, and corporate members)
Take any class
1 spin per day
Eligible for Premium/ Tier 2 prizes
Rules
There's only three
Complete a class (see above for details)
Earn a maximum of 1 spin per day
You get 24 hours to take the spin, after 24 hours your earned spin will expire.
This feature is currently only available in UK and Ireland on mobile devices.
Launch on our TV and web apps is in progress, but keep reading to see how you can redeem spins for classes taken on TV/web
Prizes
We have 2 prize tiers. Your tier will be decided based on your subscription type, all prizes up for grabs will be visible in the relevant tier tabs.
Tiers and prizes are determined by subscription type at the time of completing a class.
Prize terms and conditions apply. Prizes details can be found here.
Redeeming prizes
To redeem a prize, follow the instructions on screen.
Once you have clicked 'claim prize' via the blue button, you'll be contacted by our team within 3 working days* to arrange delivery of your goodies.
To check your winning spins, claimed and unclaimed prizes head to Profile> settings cog> scroll to Spin & Win prizes.
Is this feature available on all Fiit platforms?
Whilst the option to spin has not currently launched on our TV or web apps, any class taken via either of these still qualifies you for a spin.
Once you have completed your workout via TV or web app, download Fiit via Appstore / Playstore to your mobile device, login, and your spin will be available.
Your free spin will be available for 24h after your class.
I completed a class but did not earn a spin
For you to earn a spin, you must not end or quit the class early. You must complete the star rating for that class. Any class closed before the class rating is complete will not show as complete.
This feature is available on Android and iOS. However, for iOS platforms, Burn To Earn is only available on iOS 14 and above. If you are not on iOS 14 or above, you will either have to update to the latest version or login to your Fiit app on another working operating version within 24hr of the class. Your earned spin will be waiting for you on the homepage.
*bank holiday communication may take a little longer
If you have any questions, please feel free to chat to our support team on [email protected]