We've partnered with our friends at Vitality to give Vitality members discounts on Fiit membership. You'll receive your unique discount code to join Fiit from Vitality — and can crank up your Vitality points every time you complete a workout (longer than 20 minutes) on Fiit. Here are some commonly asked questions:
How do I activate my subscription through Vitality?
Go to the Vitality app, or login to your account via their website
You will find the Fiit offer under 'Move More' in your Get Rewarded section
Follow the instructions to sign up and receive your unique code
Head to fiit.tv/get-started/vitality, enter your code in the 'Promo code' section and confirm
Now you're all set!
I’m trying to join Fiit with my Vitality offer code but it isn’t working
No problem, firstly check you are on the correct link to our specific Vitality/Fiit website (fiit.tv/get-started/vitality). If that all looks good but your unique discount code given to you by Vitality is still not working at the checkout, please contact [email protected] and the team can help you get started. (Please note, the discount is available to new Fiit members only. If you have an existing membership, you'll be unable to add this offer)
How do I earn Vitality points?
You earn 5 activity points on Vitality for every Fiit workout you complete that is 20 minutes or longer. Each workout must be for a continuous 20 minutes to qualify for Vitality points. E.g. you won’t get points for two 15-minute workouts on the same day.
You also need to make sure your Fiit account is linked to Apple Health or Google Fit. And if you haven’t done so already, you’ll also need to make sure your Vitality account is linked to Apple Health or Google Fit. It's important to note that workouts must be taken on a mobile device in order to link to Apple/Google Health. Workouts taken on the Fiit TV or web apps will not earn you Vitality point.
To ensure Fiit stats transfer over to your relevant health app, be sure to complete the ratings screen at the end of your workout.
You can earn up to 8 Vitality points a day by combining a Fiit workout with your steps.
I am on an existing Vitality/Fiit offer, can I cancel to take the new offer?
Unfortunately we are unable to cancel existing subscriptions mid way through the year, you can request your subscription to cancel at the end of your paid term and take whatever offer is available to you at that time.
We are unable to offer refunds or part refunds on subscription fees.