We've partnered with our friends at Vitality to give Vitality members discounts on Fiit membership. You'll receive your unique discount code to join Fiit from Vitality — and can crank up your Vitality points every time you complete a workout (longer than 20 minutes) on Fiit. Here are some commonly asked questions:
How do I activate my subscription through Vitality?
Easy peasy....
Go to the Vitality app, or login to your account via their website
You will find the Fiit offer under 'Move More' in your Get Rewarded section
Follow the instructions to sign up and receive your unique code
Head to fiit.tv/get-started/vitality, enter your code in the 'Promo code' section and confirm
Now you're all set!
I’m trying to join Fiit with my Vitality offer code but it isn’t working
No problem, firstly check you are on the correct link to our specific Vitality/Fiit website (fiit.tv/get-started/vitality). If that all looks good but your unique discount code given to you by Vitality is still not working at the checkout, please contact [email protected] giving the email and code you used and the team can help you get started.
(Please note, the Vitality account is available to new Fiit members and those wanting to renew the offer once your existing offer has ended. If you have an active existing membership, you'll be unable to add this offer until it finishes)
I am on an existing paid Vitality/Fiit offer, can I cancel to take the new offer?
Unfortunately we are unable to cancel existing subscriptions mid way through the year, you can request your subscription to cancel at the end of your paid term and take whatever offer is available to you at that time.
We are unable to offer refunds or part refunds on subscription fees.
I've had a complimentary offer, can I get another?
Yes, if you are still a Vitality member you will receive an email 7 days prior to your membership ending with details of how to rejoin via the Vitality Member Portal, you can keep the stats/class history you created by simply rejoining on the same email.
For further details on Vitality Points, head to the Vitality website or contact their support team.