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Troubleshooting
My app is not working
My app is not working
Hayley Joseph avatar
Written by Hayley Joseph
Updated over a week ago

Oh no! let's get that sorted ASAP.

First things first, check your wifi connection is strong and there are no service disruptions from your internet provider.

If that all looks good, you will need to refresh the Fiit app;

  1. Log out of Fiit

  2. Delete the app completely

  3. Turn off, and then restart your phone

  4. Reinstall the Fiit app

This resolves things 95% of the time, if you are still experiencing issues chat to our team on [email protected].

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