If you'd like to downgrade your membership from Premium to free, please contact us at [email protected]

If you purchased a monthly, quarterly or yearly membership via the Fiit app or App Store, you will need to cancel payments by following the steps below: 

  • Launch the Settings app on your iPhone or iPad
  • Tap iTunes and App Store 
  • Tap on your Apple ID
  • Tap View Apple ID when the popup window appears
  • Enter your Apple ID password or fingerprint ID when prompted
  • Tap subscriptions 
  • Tap Fiit to cancel your membership 

Note: Your Fiit device or Fiit device Lite will not work with the free version of the app. You won't see your heart rate, calories and live stats on screen, and you'll no longer have access to 4 and 6 week training plans or Fiit Club. 

Did this answer your question?